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Lougheed Town Centre Optometry and Optical in Burnaby, BC
Located in Burnaby, BC
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Lougheed Town Centre Optical in Burnaby, BC
Home » What's New » Dry Eye Syndrome: When Dry Eyes are Chronic

Dry Eye Syndrome: When Dry Eyes are Chronic

Dry eyes are a common problem for many individuals particularly during the winter months when exposure to dry air and whipping wind is increased. However, if you are suffering from dry eyes that just won't go away, you may have what is known as Dry Eye Syndrome - a condition in which the tears that lubricate and nourish the eye are not being produced sufficiently.

Tears serve to keep the surface of the eye moist, smooth and clear, to reduce the risk of infection and to remove foreign substances. Tear ducts in the corner of the eyelid drain the excess tears. Dry eyes syndrome is a chronic condition characterized by inadequate tear production or poor quality of the tears produced. A number of factors contribute to the condition including advanced age, female gender, environmental conditions, medication or particular medical conditions. Extended periods reading or working on a computer without blinking, prolonged use of contacts or refractive eye surgeries can also contribute to decreased moisture and tear production.

An optometrist will be able to determine whether you have chronic dry eye syndrome by examining your eye and your blinking pattern, measuring the amount and quality of your tears and assessing your medical and environmental history.

Symptoms of Dry Eye Syndrome include:

  • Persistent dry eyes
  • Scratchiness or gritty sensation
  • Burning sensation
  • Feeling like there is something is in your eye
  • Excessively watery eyes
  • Blurred vision

If you are experiencing these symptoms, it is worthwhile to schedule an appointment with your optometrist. If you have dry eye syndrome, there are treatments available to relieve your discomfort.

Clinic Protocols and Patient Guidelines – COVID -19

We have been working diligently to establish protocols to keep both our patients and staff safe during this time and for the foreseeable future. The following protocols and guidelines have been established to ensure the highest level of sanitation possible.

Clinic Hygiene and Sanitization Protocols

 

Arrival to the Clinic

ONLY scheduled patients are permitted to enter the clinic. If you were driven to the clinic, please ask your family/friend to wait for you in the car. Please enter the clinic no earlier than 5 minutes prior to your scheduled appointment.

If you arrive late for your appointment, it may have to be re-scheduled as we must keep on time to ensure enough time for sanitation between patients and avoid overcrowding at the reception area.

Please wear a MASK before entering the clinic.

If you do not have a mask, we will be offering them for a nominal fee.

 

Further Safety Precautions

Touchless Payment

Currently, we are only accepting Interac, Mastercard and Visa cards. If you have extended health insurance, Please inform our staff with all the details. We deal with Sun life, Great-West Life, Blue Cross and Manulife we will bill your insurance first and then charge your credit card the remaining balance.

Physical Distancing

Please be mindful to keep 2M distance if you run into other patients in the reception room. Stand on the floor decals. We are aiming to stagger appointment to avoid congregation in the waiting room.

Sanitation time between each treatment has been scheduled and we are using hospital grade disinfectants to sanitize all high touchpoints, tables, light switches, door handles etc

Practitioner PPE

We will be wearing masks, and some will be wearing face shields, gloves, and scrubs.

Paying for your treatment

 

Booking Appointments

Please email the clinic at info@lougheedoptical.com or call at (604) 420-2115 for your future appointments.

24 Hours Prior to your scheduled appointment

24 hrs. prior to your appointment, you will receive your 24-hour reminder email. It will have a link to the THRIVE BC COVID- 19 Symptom Self-Assessment Tool. The link is: https://bc.thrive.health/covid19/en IF you answer YES to any of the questions, please call the clinic to reschedule your appointment no earlier than 2 weeks. This is extremely important for the safety and protection of our patients, therapist, and our families.

Upon the arrival of your appointment, if we notice any flu-like symptoms or through conversation realize that you have possibly engaged with friends/family who may have been exposed to COVID- 19, we will respectfully ask you to reschedule the appointment.

Product Purchase

Our Staff will assist you in Choosing your Eye Wear, Please DO NOT HANDLE THE FRAMES FROM THE DISPLAY. Once you have made your Frame selection the remaining frames will be sanitized before being placed on the frame bars.

These protocols are in place to ensure the health and safety of you, your loved ones, our staff, our practitioners, and their families.

We thank you for your patience and understanding. We look forward to seeing you soon!

Lougheed Town Centre Optical & Optometry

Located at 9855 Austin Rd, Ste 147, Burnaby, BC V3J 1N4

Phone: 604-420-2115

We are back! We are now open to our normal business hours. Please request an appointment here or call 604-670-3329. We are looking forward to seeing you again. Thank you, and stay safe.