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Lougheed Town Centre Optometry and Optical in Burnaby, BC
Located in Burnaby, BC
Call Now! (604) 670-3329
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Lougheed Town Centre Optical in Burnaby, BC
Home » What's New » How much do you know about your eyes?

How much do you know about your eyes?

If you've got an eye exam penciled in for some time soon, there are a few things you can do to be extra ready for it. If you want to make sure your exam is effective and worthwhile, there are several facts we will need from you.

It is crucial that you let us know about any present health problems you are experiencing because eyes are often affected by changes in your body. What are the sorts of things we'd need to be informed of? Here are a few examples: diabetes, pregnancy, high blood pressure or allergies.

The more we know about your lifestyle, the better. For example, are you a smoker? Do you drink? Tell us how you use your eyes everyday. Do you work in a factory, or do you sit at a computer the entire day? Being informed of this information can help us to determine your vision correction needs.

As a number of eye-related conditions are hereditary, it's important that you tell us about any of them in your immediate family, especially glaucoma or macular degeneration. It's easy to understand what it's a lot easier to keep an eye out for certain signs when we already know which conditions you may be susceptible to.

Make an appointment if you are aware of anything strange about your eyes and vision including double vision, blurriness, flashes of light or spots. With the information we have about your history, coupled with our expertise, we'll figure out what's behind the symptom, and then recommend the most appropriate treatment plan. Another thing that will help us provide a thorough exam are your most recent pair of glasses. They give us valuable information, even if you wear contact lenses. Together, we will find out the most efficient way to resolve your vision needs.

Clinic Protocols and Patient Guidelines – COVID -19

We have been working diligently to establish protocols to keep both our patients and staff safe during this time and for the foreseeable future. The following protocols and guidelines have been established to ensure the highest level of sanitation possible.

Clinic Hygiene and Sanitization Protocols

 

Arrival to the Clinic

ONLY scheduled patients are permitted to enter the clinic. If you were driven to the clinic, please ask your family/friend to wait for you in the car. Please enter the clinic no earlier than 5 minutes prior to your scheduled appointment.

If you arrive late for your appointment, it may have to be re-scheduled as we must keep on time to ensure enough time for sanitation between patients and avoid overcrowding at the reception area.

Please wear a MASK before entering the clinic.

If you do not have a mask, we will be offering them for a nominal fee.

 

Further Safety Precautions

Touchless Payment

Currently, we are only accepting Interac, Mastercard and Visa cards. If you have extended health insurance, Please inform our staff with all the details. We deal with Sun life, Great-West Life, Blue Cross and Manulife we will bill your insurance first and then charge your credit card the remaining balance.

Physical Distancing

Please be mindful to keep 2M distance if you run into other patients in the reception room. Stand on the floor decals. We are aiming to stagger appointment to avoid congregation in the waiting room.

Sanitation time between each treatment has been scheduled and we are using hospital grade disinfectants to sanitize all high touchpoints, tables, light switches, door handles etc

Practitioner PPE

We will be wearing masks, and some will be wearing face shields, gloves, and scrubs.

Paying for your treatment

 

Booking Appointments

Please email the clinic at info@lougheedoptical.com or call at (604) 420-2115 for your future appointments.

24 Hours Prior to your scheduled appointment

24 hrs. prior to your appointment, you will receive your 24-hour reminder email. It will have a link to the THRIVE BC COVID- 19 Symptom Self-Assessment Tool. The link is: https://bc.thrive.health/covid19/en IF you answer YES to any of the questions, please call the clinic to reschedule your appointment no earlier than 2 weeks. This is extremely important for the safety and protection of our patients, therapist, and our families.

Upon the arrival of your appointment, if we notice any flu-like symptoms or through conversation realize that you have possibly engaged with friends/family who may have been exposed to COVID- 19, we will respectfully ask you to reschedule the appointment.

Product Purchase

Our Staff will assist you in Choosing your Eye Wear, Please DO NOT HANDLE THE FRAMES FROM THE DISPLAY. Once you have made your Frame selection the remaining frames will be sanitized before being placed on the frame bars.

These protocols are in place to ensure the health and safety of you, your loved ones, our staff, our practitioners, and their families.

We thank you for your patience and understanding. We look forward to seeing you soon!

Lougheed Town Centre Optical & Optometry

Located at 9855 Austin Rd, Ste 147, Burnaby, BC V3J 1N4

Phone: 604-420-2115

We are back! We are now open to our normal business hours. Please request an appointment here or call 604-670-3329. We are looking forward to seeing you again. Thank you, and stay safe.