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Lougheed Town Centre Optometry and Optical in Burnaby, BC
Located in Burnaby, BC
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Lougheed Town Centre Optical in Burnaby, BC
Home » What's New » Don’t Let Winter Dry Eye Get You Down

Don’t Let Winter Dry Eye Get You Down

Tears are necessary to keep your eyes healthy. Tears flush out any small particles that may be in the eye and maintain moisture. They also contain enzymes that eliminate microorganisms that are sometimes present in the eye.
When the eyes do not produce adequate amounts of tears, symptoms can present themselves such as constant dryness, stinging, itching or a foreign body sensation. Ironically, sometimes dry eyes can cause watery eyes in an attempt to compensate for dryness.

Dry eyes are a result of a number of factors. The first factor is age since it is usually adults that complain of dry eye syndrome, especially women during menopause. Reduction in tear production can also be a result of many medicines such as diuretics, antidepressants, birth control pills or others. Dry or dusty air, and excessive heating or air conditioning are also known to be factors. Additionally, some diseases such as lupus, rheumatoid arthritis or others, excessive use of the computer or usage of contact lenses can add to the chances of dry eye syndrome.

The first treatment to try is typically artificial tears which often work to make up for the lack of natural tears. It’s a good idea to speak with your optometrist to determine which eye drops to buy and how to use them. If non-prescription options aren’t helpful your doctor might prescribe prescription drops that actually stimulate tear production.

With more severe cases, your eye doctor might opt for Lacrisert, which is inserted into the eyelid and releases lubricants during the day. Another option might be punctual plugs which help keep moisture on the eye by reducing the drainage of tears. Some eye care professionals might suggest you try ways for you to change your environment or your diet to reduce discomfort.

For the majority of individuals, dry eye syndrome does not result in any sustained harm but can be an annoyance. Although, very serious cases could make you more at risk of infection so it is a good idea to speak to your eye doctor.

Especially during the winter months, it is important to try to protect your eyes from arid air, cold winds and irritants. Using sunglasses when outside, and using humidifiers inside to combat dry heat are steps that could help.

It’s not necessary to live with dry, itchy, burning eyes - make an appointment with your eye doctor right away!

Clinic Protocols and Patient Guidelines – COVID -19

We have been working diligently to establish protocols to keep both our patients and staff safe during this time and for the foreseeable future. The following protocols and guidelines have been established to ensure the highest level of sanitation possible.

Clinic Hygiene and Sanitization Protocols


Arrival to the Clinic

ONLY scheduled patients are permitted to enter the clinic. If you were driven to the clinic, please ask your family/friend to wait for you in the car. Please enter the clinic no earlier than 5 minutes prior to your scheduled appointment.

If you arrive late for your appointment, it may have to be re-scheduled as we must keep on time to ensure enough time for sanitation between patients and avoid overcrowding at the reception area.

Please wear a MASK before entering the clinic.

If you do not have a mask, we will be offering them for a nominal fee.


Further Safety Precautions

Touchless Payment

Currently, we are only accepting Interac, Mastercard and Visa cards. If you have extended health insurance, Please inform our staff with all the details. We deal with Sun life, Great-West Life, Blue Cross and Manulife we will bill your insurance first and then charge your credit card the remaining balance.

Physical Distancing

Please be mindful to keep 2M distance if you run into other patients in the reception room. Stand on the floor decals. We are aiming to stagger appointment to avoid congregation in the waiting room.

Sanitation time between each treatment has been scheduled and we are using hospital grade disinfectants to sanitize all high touchpoints, tables, light switches, door handles etc

Practitioner PPE

We will be wearing masks, and some will be wearing face shields, gloves, and scrubs.

Paying for your treatment


Booking Appointments

Please email the clinic at or call at (604) 420-2115 for your future appointments.

24 Hours Prior to your scheduled appointment

24 hrs. prior to your appointment, you will receive your 24-hour reminder email. It will have a link to the THRIVE BC COVID- 19 Symptom Self-Assessment Tool. The link is: IF you answer YES to any of the questions, please call the clinic to reschedule your appointment no earlier than 2 weeks. This is extremely important for the safety and protection of our patients, therapist, and our families.

Upon the arrival of your appointment, if we notice any flu-like symptoms or through conversation realize that you have possibly engaged with friends/family who may have been exposed to COVID- 19, we will respectfully ask you to reschedule the appointment.

Product Purchase

Our Staff will assist you in Choosing your Eye Wear, Please DO NOT HANDLE THE FRAMES FROM THE DISPLAY. Once you have made your Frame selection the remaining frames will be sanitized before being placed on the frame bars.

These protocols are in place to ensure the health and safety of you, your loved ones, our staff, our practitioners, and their families.

We thank you for your patience and understanding. We look forward to seeing you soon!

Lougheed Town Centre Optical & Optometry

Located at 9855 Austin Rd, Ste 147, Burnaby, BC V3J 1N4

Phone: 604-420-2115

We are back! We are now open to our normal business hours. Please request an appointment here or call 604-670-3329. We are looking forward to seeing you again. Thank you, and stay safe.